When an order the freelancer is working on, becomes late. The customer has the option to cancel the order for a full refund. Learn more here: https://legiit.freshdesk.com/a/solutions/articles/36000209700

Orders that are canceled for being late, either by the customer or the freelancer, will now automatically get a 1-star rating with a default reviewThis decision was made carefully from customer requests to help improve their shopping experience on Legiit. 

For help or questions, please contact help@legiit.com or open a support ticket at this link here: https://legiit.freshdesk.com/support/tickets/new

Thank you for using Legiit to get more stuff done!