After a course has been completed, by the system or by the customer. Funds from the course will enter pending clearance for 25 days, then enter escrow for 5 days, then be available to withdrawal. 


For instance, if a customer purchased a course on November 1st, funds will pend clearance until November 25th, enter escrow for 5 days then can be withdrawn November 30th.

 

Visit this link here on how to withdrawal funds from your Legiit account.


https://legiit.freshdesk.com/support/solutions/articles/36000016890-how-to-withdraw-funds-from-your-legiit-account


Customers will have up to 30 days to request a refund on a course. After 30 days has passed from when the course was completed, the customer can no longer request a refund.


For help or questions, please click on the purple chat icon on the lower right side of your screen, then "Customer Support" or contact help@legiit.com

 

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